ePerformax Philippines
ePerformax Philippines offers a unique model for companies interested in pursuing offshore business process outsourcing solutions for significant cost savings and improved value for every dollar invested. Our vision is driven by our passion to combine the low cost of labor and high work ethic in the Philippines with the best U.S. service practices to deliver the highest overall quality and financial performance. First, our Philippine contact center is a privately held corporation established through a partnership formed between ePERFORMAX U.S. and Transnational Diversified Group (TDG) of the Philippines. ePERFORMAX U.S. is an award winning contact center best known for its Performance Maximization Model, which has become the training and quality model adopted and used by etalk™ Corporation and its customers. This Performance Maximization Model has already been successfully adapted to the Philippine culture to deliver superior performance results. TDG has over 27 years experience in business process outsourcing and developing Philippine-based partnerships - 20 of which are foreign JV partners in service industries, including logistics, shipping, warehousing, distribution, software development, e-commerce solutions, travel, real estate and technology enabled services. TDG's partners include Disney Cruise Line, American Express Travel Services, NYK Line and General Motors. Today, TDG employs over 9,000 Filipinos that work both in the Philippines and abroad.ePERFORMAX Contact Centers Philippines supports the first part of our vision, bringing the best practices from the U.S. together with the best practices and talent from the Philippines.
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