eTelecare Philippines
19th and 20th Floors, Citibank Square 5th & 6th Floor PIPC Engineering Sciences Building When nobody thought we could do business with US companies, eTelecare Global Solutions, Inc. championed the Philippines as an offshore call center destination leader because of our superior, second-to-none service. eTelecare has continually raised the bar for quality and value in the highly competitive global outsourcing business. We are the first Filipino call center company to provide global clients not just with lower costs but with higher performance and greater value for their outsourcing dollar. In 5 years, eTelecare has grown to become a top-performing provider of technical support, sales and customer service programs for over 30 Fortune 100 clients. eTelecare's offerings range from standard inbound customer service to expert technical support and licensed mutual funds transactions. From a size and revenue perspective, eTelecare is now the largest Asia-based call center, operating 11 call centers across the US and the Philippines. From a capability recognition perspective, eTelecare is recognized as the world's most awarded, earning 19 industry awards including 4 consecutive Best Outsourcer Awards at the International Call Center Management Conference & Exhibition. In January 2005, eTelecare is hailed as a Top 10 Leader in Human Capital Development by New York based managing firm neoIT and CMP Media LLC. The recognition is extra special as eTelecare is the only call center with presence in the Philippines that was recognized as a Top 10 Leader in Human Capital Development. In the international call center showground, eTelecare has proven that the Philippines can be the best and brightest in the world. Philippine
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