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Teleperformance USA is a division of the parent company with worldwide headquarters in Salt Lake City, Utah. TPUSA has over 50 contact centers in 6 countries with 9,000 workstations. Our current Manila, Philippines project is expected to add at least 3000 more workstations to the network.
At Teleperformance USA, we provide contact center solutions that enable our clients to acquire and manage customers more effectively.
Dominic Dato founded the company in 1993, and since then Teleperformance USA has grown to become one of the largest contact center outsourcers in the US market.
The company was ranked in the teleservices industry Top 50* in its first year of operation, the youngest company ever to achieve this status. It has also won recognition as one of the fastest-growing teleservices agencies in the United States while maintaining its reputation as a quality-driven, client-focused outsourcing partner.
Teleperformance USA is part of the SR. Teleperformance Group, a worldwide leader in outsourced CRM solutions with worldwide revenues of $1.3 billion.
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August 25th, 2008 at 7:20 am
good day, im a 4th year Bs math student in PUP and i want to be a part of your company. I heard that your company is one of the best call center company here in the Philippines. I don’t have any call center experience but i am dedicated to be a part of your company. please contact me here.. 360-94-10
August 25th, 2008 at 7:22 am
I would like to apply in your company as a call center agent at Paranaque branch. i don’t have any call center experience yet but I’m a fast learner w/ a good team spirit & drive. I am willing & really looking forward to learn and under go training from one of the best call center company here in the Philippines. where can I submit my resume in Paranaque Branch. thank you!
August 25th, 2008 at 7:22 am
Sir/Ma’am I would like to be a part of your company. it would be a great privilege for me to be hired in a very competent company such as yours. I am a Philippines resident. I may not have any experience in this field because it is my first time to apply for a work, still I know that i can do the job because i am very determined, hard working and confident. Where can i pass my resume? Thank you. You can email me at marikiels@yahoo.com
August 25th, 2008 at 7:22 am
Hi. I have already worked in your company last november 2007. I’ve been with helio account. I’ve been trained by Ms Katrina Baranda.I resigned but im hoping to reapply again.tnx!!!
August 25th, 2008 at 7:23 am
I wanted to be a part of your team as a call center either in crossing or ortigas branch. Hope there is some chance to be an agent at your largest company. Thanks and more power
September 3rd, 2008 at 2:19 am
Sir/Madame: I wish to apply for the position of Call Center Agent in your company. I am a third year college undergraduate of Bachelor of Science in Business Administration(BSBA) at the National College of Business and Arts in Cubao, Quezon City. I don’t have any call center experience but I am willing to under go training. Thank you. My email address jane_ambrocio@yahoo.com
September 12th, 2008 at 3:08 pm
Sir/Madame;
I am Natividad L. Sangco, graduated as BSMarketing, at the University of San Agustin, iloilo City since 1995. I’m married, and reside in Iloilo City..I don’t have yet a dependent…I saw a big billboard in Bacolod City about Teleperformance. I am now a jobless, looking for a job. Since that I don’t have yet experience as a call center agent, however, i am thoroughly willing to undergo training…Thank you and God Bless! Attached is my email address naty_sangco@yahoo.com
October 13th, 2008 at 9:23 pm
Hi sir/mam:
Im Isabel Carlos..just arrived a couples of months from taiwan as a production operator.i want to apply in your company and be a part of your team even just a low level position.I honestly mean it that i am not very good in english but i was still hoping and being a part of your team and giving a chance to work there.i am graduated in IETI College of alabang ang i am Information ang Communication Technology.How can i send a resume at paranaque branch..hope to contact me via email or at 09082786454..thanks for reading my comments
October 15th, 2008 at 9:46 pm
Sir/Madam:
I’m Randy R. Racelis from Cavite, and i want to be part of your great organization. I used to work in a direct selling company for 8 years as assistant team leader, mainly dealing with customers, both walk in and through phone. Though i don’t have call center experience, given the time, training and opportunity, i can be of service to your company. I’m willing to work on shift, even graveyard shift. Thank you very much for your kind consideration. You can reach me through my email address: randy_racelis@yahoo.com.
October 21st, 2008 at 9:32 am
Hi I just would like to comment on the way you released your back pay salaries. I have a friend who unluckily was not able to join your company and still wasn’t able to get his salary. He used to work at your Ortigas Branch. I hope you understand but its already over a month now. I hope you can do something to better improve your accounting system.
November 3rd, 2008 at 12:59 am
Oh, i believe it’s a good call center in the US but better check how your sucat branch runs. You lose good agents in just a month! Even if you keep on hiring, you will still keep losing skilled and talented agents if you don’t choose the best and well trained supervisors, and check on each and every agents’s concern. ‘just a concerned technical agent..
November 3rd, 2008 at 1:12 am
Before terminating agents, check and weigh things first. Why are agents resigning? Why are they lax on the floor? Do you inspire them? Even if you pay low, are your incentives enough? or do you really release the incentives? Are their breaks given on time? Do the supervisors really know how to handle their accounts or just power hungry? Do you conduct meetings regularly to update your agents and boost their morale? Honestly, upon recent surveys, it’s second this country’s worst call center we know.
November 10th, 2008 at 9:30 pm
Sir/Madam,
Being a part of your company is my big previlege because as far as I know your company is the most prestigious exelling company right now in the country.
Im Regie Sagal Zamora, 22 years of age, I’m a resident of Escalante City, Negros Occidental. Its 2 hours away from your branch company in Bacolod City.I’m still single and a 2nd year under graduate of Bachelor of Science in Hospitality Management at West Negros College,Bacolod City, Negros Occidental.
November 11th, 2008 at 9:16 am
teleperformance really sucks. accm’s to down to supervisor do not consider the status of living when they terminate agents. this call center is abusing the filipinos..