Sykes Philippines
4/F SMPC Building, St. Francis Avenue, Ortigas Center, Mandaluyong City Tel. Nos. 636-8550/638-0860 KRC Commercial Building National Highway Subangdako Mandaue City Cebu 6014 Tel. Nos. 032 348 9898 With the call center business in the country growing, thanks to the marketing efforts given by the Philippine government to the international community, Sykes Enterprises Inc., a global leader in providing outsourced customer management solutions and services, poured an investment of $200 million and made its Philippine office the hub of its operations for the Asia-Pacific rim. The additional investment translates to 2,000 additional jobs.
Talking from his corner office in the 26th floor of the steely structure of Robinsons Summit Building, along Ayala Avenue in Makati City, Mr. Fred King, MIS Manager, shared some of Sykes plans for the coming months. “We are the largest call center in the Philippines today, with a capacity of over 1,800 seats servicing companies all over the world, including China,” King said. Sykes Asia, Inc. was established in May 1997 offering multi-lingual and pan-Asia in-bound and out-bound call center services that include technical support for the different vertical industries from Asia Pacific-Australia, Singapore, Korea, China, and US.
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